Complain

Telephone, Data & Internet & ADSL bill

Telephone Complain: Call 16402 (Dhaka City only), +880 2 9320000, +880 2 9320111, +880 2 9320111, +880 2 9320222, +880 2 9320222, For the web complain Click Here Call Centre, user id and password will be area code+ Telephone number (example: 028012111)

Internet/IP/NIX:  Contact: Divisional Engineer (Telex & TP) BTCL, Telephone Bhaban,  Moghbazar, Dhaka-1217, Phone:  +880 2 58312941, Fax: +880 2 9350388 Email: detelex@btcl.com.bd    Support Room: +880 2 8319825-28 (24 hours), Server Room: +880 2 9344500, +880 2 8332200, +880 2 9347251 (9am-5pm).

DotBD Domain/DNS/Mail /VPN Data Connection/Colocation : Contact: Divisional Engineer (Administration and Coordination), BTCL, Telephone Bhaban, Moghbazar, Dhaka-1217, Phone: +880 2 49354200, +880 2 8319248 (collocation), +880 2 9331253 (VPN), +880 2 8315951, Fax: +880 2 49357877, Domain Support Email: domain@btcl.com.bd

 

BCube (ADSL) Complain: BTCL Mogbazar, Dhaka. Customer Care: +880 2 9351616, +880 2 9348777 (08:00AM-09:00 PM, everyday) or Website

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