Complain

Telephone, Data & Internet & ADSL bill

Telephone Complain: Call 16402 (Dhaka City only), 02 9320000, 02 9320111, 02 9320111, 02 9320222, 02 9320222, For the web complain Click Here Call Centre, user id and password will be area code+ Telephone number (example: 028012111)

Internet/IP/NIX:  Contact: Divisional Engineer (Telex & TP) BTCL, Telephone Bhaban,  Moghbazar, Dhaka-1217, Phone:  02 58312941, Fax: 9350388 Email: detelex@btcl.com.bd    Support Room: 8319825-28 (24 hours), Server Room: 9344500, 8332200, 9347251 (9am-5pm).

DotBD Domain/DNS/Mail /VPN Data Connection/Colocation : Contact: Divisional Engineer (Administration and Coordination), BTCL, Telephone Bhaban, Moghbazar, Dhaka-1217, Phone: 02 9354200, 02 8319248(collocation), 02 9331253 (VPN), 02 8315951, Fax: 9357877 Email: deanc@btcl.com.bd


BCube (ADSL) Complain: BTCL Mogbazar, Dhaka. Customer Care: 02 9351616, 02 9348777 (08:00AM-09:00 PM, everyday) or Website

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